1. Who We Are
This website is operated for YSELE, a brand of Zhuhai Yunsheng Electric Appliances Co., Ltd., a coffee equipment manufacturer based in Zhuhai, Guangdong, China.
For questions about this Privacy Policy or your personal information, contact info@yseleco.com.
2. Scope of This Policy
This Policy applies to personal information collected through ysele.laoye.site, website inquiry forms, email, telephone, WhatsApp and other business communications that begin through this website.
It does not govern third-party websites, platforms or services that have their own privacy practices.
3. Information We Collect
Depending on how you interact with us, we may collect:
- Business contact information: name, company, job role, email address, telephone or WhatsApp number, country and region.
- Inquiry and project information: product interests, model, target market, estimated quantity, required certifications, branding, packaging and technical requirements.
- Communications: messages, quotation discussions, sample feedback and records of our correspondence.
- Technical information: IP address, browser and device information, access time, referring page, security logs and similar website data.
- Information you choose to provide: documents, specifications or other materials sent during a business inquiry.
4. How We Use Personal Information
We may use personal information to:
- respond to inquiries and prepare quotations;
- evaluate product, sample, OEM, ODM and private label requirements;
- communicate about specifications, production, quality, delivery and after-sales matters;
- operate, secure, troubleshoot and improve the website;
- maintain business records and protect our legal rights;
- comply with applicable law, regulation and lawful authority requests.
We do not sell personal information.
5. Legal Bases Where Applicable
Where data protection law requires a legal basis, we rely on one or more of the following: taking steps at your request before entering a contract; performing a contract; our legitimate interests in responding to B2B inquiries, managing supplier and customer relationships, improving our services and protecting the website; consent where required; and compliance with legal obligations.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before withdrawal.
7. International Data Transfers
YSELE is based in China and serves international buyers. Information submitted through this website may therefore be processed in China and in other countries where our service providers operate. Data protection laws in those locations may differ from those in your country.
Where required, we use appropriate contractual, organizational or legal safeguards for international transfers.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including inquiry follow-up, quotation history, contract administration, after-sales support, security and legal recordkeeping.
Retention depends on the nature of the relationship and applicable requirements. B2B inquiry and correspondence records are periodically reviewed and may be retained for up to three years after the last meaningful interaction unless a longer period is needed for an active project, contract, warranty, dispute or legal obligation.
9. Information Security
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
10. Your Rights and Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to complain to a local data protection authority.
To make a request, email info@yseleco.com. We may need to verify your identity and may retain limited information where required by law.
12. Children’s Privacy
This is a business-to-business website and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
13. Changes to This Policy
We may update this Privacy Policy when our practices, services or legal obligations change. The “Last updated” date at the top of the page identifies the current version.
14. Contact Us
Zhuhai Yunsheng Electric Appliances Co., Ltd.
Zhuhai, Guangdong, China
Email: info@yseleco.com
Phone / WhatsApp: +86 18926944285
